Frequently Asked Questions
What is
the CondoSecure System?
CondoSecure is a complete security system specifically tailored to
highrise residential buildings. It allows security or concierge personnel to
monitor all of the security devices in the building, from sauna panic buttons &
garage exits to insuite alarm panels, smoke detectors and panic buttons,
displaying alarms in real-time on a the operator’s display.
Will
CondoSecure work in my building?
Yes. CondoSecure is designed to work with today’s most popular
security, fire and building alarm devices. CondoSecure works in both new
buildings as well as in existing buildings.
I have an old,
‘orphaned’ insuite system. Will CondoSecure work with the existing
wiring?
Yes, in almost all cases. CondoSecure fits into a standard 2-gang
electrical boxes with optional plates to fit on to 3 & 4-gang boxes and surface
mount options. It uses four wires (five for 31 to 60 story buildings). Even
existing buildings with only door contacts can be upgraded – simply use 4 of the
existing conductors in each riser to connect the CS-2010 insuite keypads.
How does
CondoSecure work?
The
CS3200 Panel and Software links
to the insuite CS2010 alarm pads. These have connections to the front suite
door as well as available connections for infrared detectors, additional
door/window switches, smoke and CO alarms and panic buttons. Activation of these
when armed will cause the CondoSecure display software to show the alarm
location and cause on the security operator’s screen.
Who uses
the CondoSecure?
The CondoSecure has been used in
condominiums, office towers, hospitals, hotels, and other buildings just like
yours around the world.
Is
the CondoSecure difficult to set up?
Not if you are used to configuring alarm panels. A little upfront organization
is all that is required. CondoSecure is programmed with riser
connection information, how many risers and what suite numbers are used in each.
Can I customize
the look of my CondoSecure?
Yes. While CondoSecure comes preprogrammed with an intuitive red,
yellow, green and blue color scheme for devices in alarm, trouble, normal status
and ‘open’, you can choose a customer building screen heading once you program
the physical connection information into CondoSecure you are free to layout the
building suite numbers for the operator however you wish.
How does
CondoSecure color coding work?
Usually, suite numbers are displayed in
normal black-on-white text. Open doors will flash blue while alarms will flash
red. Armed suites and common area doors are displayed as yellow. The operator
always has an instant overview of the entire building status. When alarms occur
there is also an audible alarm tone to alert the guard.
Can I use
CondoSecure to integrate my fire and security systems?
Yes, to a certain extent. CondoSecure is
often used as a supplementary fire system, connecting insuite smoke and CO
detectors to the insuite keypad, for monitoring and display on the CondoSecure
main PC display.
Can I monitor
an HVAC system with the CondoSecure System?
Yes. The CondoSecure System works with
any device with a dry-contact status output.
Can I monitor
more than one building from a single computer?
Yes. The CondoSecure software can connect to up to four CS-3200 main panels.
What kind of
computer will I need?
The CondoSecure Software runs on most desktop PCs, laptops, flat-panel, and
touch screen computers with Windows 2000/XP/Vista operating systems. The PC
needs 1 available USB port per CS3200
main panel.
Can
I network my CondoSecure system?
Yes. You can install the CondoSecure software on an existing PC on your
network, or use standard products to build a dedicated
local area network. We have adapters available to allow the CondoSecure software
PC to connect to the CS3200 main panel over Ethernet, if direct USB or RS232
connection is not feasible.
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